Terms and Condition

At Bella Lifestyle Salon & Spa, we respect your privacy and value the trust you place in us. This Privacy Policy explains how we may collect, use, share, and protect your personal information when you visit our website, book an appointment, purchase products or services, contact us, or otherwise interact with our salon.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information in order to provide a smooth, professional, and personalized salon experience. The information we collect may include:

Personal Identifiers
This may include your name, email address, phone number, mailing address, billing address, or other contact details you choose to provide.

Appointment & Service Information
We may collect details related to your bookings, service history, service preferences, preferred stylist or technician, special requests, and appointment notes.

Payment Information
Payment information, such as credit or debit card details, may be processed through secure third-party payment providers. Bella Lifestyle Salon & Spa does not store full credit card numbers.

Online Activity
When you visit our website, we may collect non-personal technical information such as your IP address, browser type, device information, pages visited, and general site usage data.

Marketing & Communications
If you choose to receive updates from us, we may collect information related to emails, text messages, survey responses, promotional opt-ins, or communication preferences.

Sensitive Data Provided by You
In some cases, you may choose to share health-related notes, allergies, sensitivities, skin conditions, or other information that may help us perform certain services more safely and comfortably. This information is optional and is used only to support your salon experience.

2. How We Collect Information

We may collect information in several ways, including:

Directly From You
We collect information when you book an appointment, complete a form, subscribe to updates, call or email us, purchase a service, or communicate with our team.

Automatically Through Our Website
Our website may automatically collect certain information through cookies, analytics tools, tracking technologies, and similar features to help us understand website activity and improve the user experience.

From Third Parties
We may receive information from trusted third-party platforms, such as online booking systems, payment processors, social media platforms, marketing tools, or business service providers.

3. How We Use Your Information

We use the information we collect to provide better service, improve communication, and support our business operations. This may include using your information to:

• Provide salon and spa services.
• Manage appointments, bookings, and customer records.
• Process payments securely.
• Send appointment confirmations, reminders, updates, and customer support responses.
• Communicate with you about service questions or appointment changes.
• Deliver promotional offers, newsletters, and salon updates if you have opted in.
• Personalize your customer experience and recommend services based on your preferences.
• Improve our website, customer service, and overall guest experience.
• Maintain business records and comply with applicable legal or regulatory requirements.

4. Sharing of Information

Bella Lifestyle Salon & Spa does not sell your personal information.

We may share your information only when necessary and appropriate, including with:

Service Providers
We may share information with trusted providers that help us operate our business, such as booking platforms, payment processors, email or text message providers, website hosting services, marketing platforms, or customer support tools.

Legal Authorities
We may disclose information if required by law, subpoena, court order, government request, or other legal process.

Business Transfers
If Bella Lifestyle Salon & Spa is involved in a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of that transaction.

With Your Consent
We may share your information with third parties when you permit us to do so.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to help improve your browsing experience. Cookies may be used to:

• Enhance website functionality.
• Remember preferences when available.
• Track website traffic and measure performance.
• Understand how visitors use our website.
• Support marketing or advertising efforts.

You may disable cookies through your browser settings. However, please note that some website features may not function properly if cookies are disabled.

6. Data Retention

We retain your information only for as long as reasonably necessary to provide services, manage appointments, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business needs.

When information is no longer needed, we take reasonable steps to securely delete, anonymize, or safely dispose of it.

7. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These may include the right to:

• Access and request a copy of your personal data.
• Correct or update inaccurate information.
• Request deletion of certain personal information.
• Opt out of promotional emails or text messages.
• Restrict or object to certain types of data processing.
• Withdraw consent where consent is the basis for processing.

To exercise any privacy-related rights or to update your information, please contact us at:

bellasalonriverdale@gmail.com

We will do our best to respond to your request in a timely and respectful manner.

8. Data Security

Bella Lifestyle Salon & Spa uses reasonable administrative, technical, and physical safeguards to help protect your personal information.

However, no website, online system, payment platform, or electronic storage method can be guaranteed to be completely secure. While we do our best to protect your information, we cannot promise absolute security.

We encourage you to use caution when sharing information online and to contact us directly if you have any concerns about your personal data.

9. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

If we become aware that we have collected personal information from a child under 13 without proper consent, we will take reasonable steps to delete that information.

10. Third-Party Links

Our website may include links to third-party websites, booking platforms, social media pages, or payment services.

Bella Lifestyle Salon & Spa is not responsible for the privacy practices, policies, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. International Users

Bella Lifestyle Salon & Spa is located in the United States. If you access our website or interact with our services from outside the United States, please understand that your personal information may be transferred to, stored, and processed in the United States.

Privacy laws in the United States may be different from the laws in your country or region. By using our website or services, you acknowledge and agree that your information may be handled in accordance with this Privacy Policy and applicable U.S. laws.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or legal requirements.

Any updates will be posted on this page. Continued use of our website or services after updates are posted means you accept the revised Privacy Policy.

13. Contact Us

Bella Lifestyle Salon & Spa
4575 Van Buren St, Riverdale, MD 20737
Phone: (301) 277-2214
Email: bellasalonriverdale@gmail.com
Website: https://bellasalonriverdale.com/

Thank you for choosing Bella Lifestyle Salon & Spa. We appreciate the opportunity to be part of your self-care experience.